About ADA Paratransit
ADA Paratransit is an origin-to-destination service for individuals of any age with a physical or cognitive disability that prevents them from using the WRTD route system. Trips that qualify as ADA Paratransit must have pick-ups and drop-offs within ¾ of a mile of WRTD’s Local Routes and occur within the same hours and days of operation.
Application Determination Process
Start ApplicationApplicants will receive a written notice with a determination of eligibility within 21 days following the submission of a completed application. If you have not received a determination of eligibility, you will be treated as eligible and provided service on the 22nd day until and unless WRTD denies your application.
If you are denied eligibility, given conditional eligibility, or temporary eligibility, you will receive a written notice with specific reasons for the decision and a notice of your right to appeal.
Paratransit Tracker
Frequently Asked Questions
What times does it operate?
Where can I travel?
How do I register for ADA Paratransit?
What are the No-Show Penalties?
Special Requests
Helpful Guides
Need More Information?
Visit the Dial-A-Ride webpage for more topics like:
- How do I schedule a ride?
- Arrivals and boarding
- Assistance
- Cancellations and no-shows
- Subscriptions
Need help? Call us at 860-456-2223 or email us at paratransit@wrtd.org.