The maps show dots for every stop within the fixed route*. The schedule has “timepoints” for key destinations along the route.
- Identify on the map the stop that is closest to where you are starting your journey and where you want to get to.
- In the schedule timetable, find the “Timepoint” that is closest to your stops which will give you an estimate of when the bus will arrive.
- We recommend you arrive at your bus stop 5-10 minutes early so you don’t miss the bus.
An alternative to the paper guide is to use the “Ride Systems” app or our bus tracker website https://passiogo.com/. If you need additional assistance call Customer Service and they can help you work out where you need to be and when. * The Willimantic-Norwich Route 32 Commuter Route is an exception which has flag stops
Arrive early!
Make sure you are obviously standing at the bus stop and look like you are waiting for the bus. Our drivers are not required to stop at every bus stop. They will stop if they see people waiting.
Travel Conditions and Tracking the Bus
The times listed in this brochure are approximate. Delays may occur due to poor weather and traffic conditions. You may wish to consider these when planning the time of your trip.
Track the bus using the “Ride Systems” app or our bus tracker website https://passiogo.com/. It will give you up to date information about when the bus is due to arrive and show you where the bus currently is.
If we know in advance that a delay may be experienced we also try to keep riders informed using Ride Systems announcements.
During severe weather events we also provide updates on delayed openings, early shutdowns and closures on:
- WRTD Tracker (for fixed route services) – https://passiogo.com/ or Ride Systems app
- Radio – WILI
- TV – WFSB Channel 3 (includes their website)
